Our Process

Our mission is to make your mortgage experience simple and enjoyable from beginning to end.


This first step is crucial and one that will set the stage for the entire process going forward.

You and your Motto Mortgage Complete loan officer will assess credit-worthiness, establish expectations, and discuss some available financing options.


The goal of our application is to gather as much information as possible up front. This gives us a major head start and allows us to fly through the process.

The Documents

This is where you come in. We need your help getting your documents in as fast as possible. You will team up with your loan officer to collect items such as W2s, Pay Stubs, Bank Statements, and Employment History.

The Appraisal

We team up with an industry leading appraisal management company that helps us keep the ball rolling. By maintaining a high standard for who we partner with, we can streamline what is often an extremely time-consuming step.

We Find The Best Loan

Since we're a mortgage broker and not a banker, we can offer our clients thousands of different loan products from a variety of wholesale mortgage lenders.

Our experienced loan consultants will help you go over your options and explain them in detail to help you make the most educated decision while choosing the loan that best suits your goals.

Approved with Condition

Congrats, you're now approved with conditions. Conditions are like little red flags that show there are still items to address.

You will work with your loan officer and resolve these. Now it's time to move forward into processing.

Loan Processing

Our process is goal-oriented rather than deadline-oriented. Most lenders attempt to just work towards a closing date or deadline.

This often leads to problems and rushing around hours before closing or even missing the closing date.

At Motto Mortgage Complete we do things differently. By working towards a 7-day goal we can have closing documents out weeks before closing and avoid all the last minute craziness.


Final Underwriting

The Underwriter will now review your loan and verify that all conditions have been taken care of. The loan process is now complete and is ready for closing.


The Closing

We work alongside your real estate agent and title company to assemble the final paperwork and confirm the total funds needed for the closing day.

Everything we do leading up to this point ensures that the closing table is a smooth and exciting experience. Now, enjoy the moment as you receive the keys to your new home.

This is a simplified version of our process and is for illustrative purposes only. Not all loans follow the same format, and some steps are not shown here.


Your Dream. Our Expertise.

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